Nexbelt Rewards Terms & Conditions

What is this?

This is our way of showing our appreciation. You’ll earn points for referrals, purchases, and product reviews. You can use the points to earn discounts on purchases, so the more you collect the more you save.

Who can join?

Anyone with a Nexbelt account is automatically enrolled.

Do I need to buy something to join?

No. There is no obligation to purchase when you sign up for Nexbelt Rewards.

Do I receive credit for prior purchases?

Yes, we have automatically enrolled in the program anyone that has made a purchase since March 1, 2016, through our online store if we have your email address. We have assigned a beginning point balance based on the dollar value of your eligible prior purchases plus applicable sales tax, net of any discounts and shipping.

How do I earn points?

The Earn Points tab in the menu lists the ways you can earn points, which includes referring friends, making purchases and writing reviews on products purchased.

Points earned from purchases are based on the dollar value of product purchases at checkout, less any promotional discounts, plus applicable sales tax. We exclude shipping when calculating the point value of a purchase.

Product Reviews… a bit more info

We want our reviews to be valuable to our customers, so we limit the number of reviews a member can post to THREE (3) per year and only for items that you have purchased. We will count all Reviews posted from 05/00/2017 forward, previous reviews on past purchases will not be honored.

Referrals..Referrals..Referrals

There is no limit on referrals. A Nexbelt Rewards member can earn enough points to
purchase a belt just with referrals. At 500 points each, 8 referrals will earn 4,000 points or $40 off future purchases. So start talking up Nexbelt to your friends and family!

How do I view my point balance?

Your point balance is on every page in the top bar.

How do I redeem my points?

Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have
enough points, you can redeem them for a reward. Vouchers may be used to cover your
checkout balance, which includes the cost of the product less any discounts, plus any applicable sales tax and shipping.

 

For a step by step process on how to redeem points please view the video above or click here.

Is there a limit to the number of points I can earn?

No. Go ahead and earn as many as you can!

What do the 'approved', 'pending' and 'canceled' statuses mean?

  • Approved: These points can be redeemed for rewards immediately.
  • Pending: These points are needed to be verified before you can redeem them. This typically applies to purchases and referrals.
  • Canceled: These points will not be added to your account. For example, this will happen if you return a purchase (the points will change from pending to canceled).

What happens if a friend I refer cancels or returns their order?

Your pending points will become canceled and will be removed from your account.

Why did my account balance go down (and I did not redeem any points)?

You, or someone you referred, canceled or returned a purchase.

I completed an activity but didn't earn points!

It can sometimes take a few minutes for us to process your activity and provide your points.

Can I use my points during checkout?

Not directly - please redeem your points for a voucher, which can then be applied during
checkout.

What happens if I redeem points for a voucher and I don’t want or can't use all the points on the voucher?

Plan your purchases BEFORE redeeming points for vouchers!! Once points are redeemed for vouchers, there is no turning unused voucher amounts back into points.
Accounts may carry more than one unused voucher, but every voucher is unique and can only be used ONCE.

Do you mail the vouchers to me?

Vouchers are issued with unique codes that are entered like coupons at checkout. We will send you an email when you have accumulated enough points to redeem for a voucher. We do not mail or email voucher codes. Your online Nexbelt Rewards account stores your voucher codes.

How long do I have to redeem unused points?

Unused points have no expiration date, however, we reserve the right to terminate, discontinue or cancel the Nexbelt Rewards program at any time, in our sole discretion, without notice.

Can I gift or transfer points to someone else?

We do not allow the transfer or gifting of points, but remember your points can always be used to purchase a belt that you give to someone else!

How do I leave the program?

If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll un-enroll you and you will lose any points you have accrued.

What happens if I leave and decide to join again?

We don’t want you to go, but just contact us and we'll re-enroll you. However, your point total will begin from zero. And remember… we can’t transfer points from your account to other members.

Can my account be terminated?

Without notice to you, we reserve the right to suspend and/or terminate your account and/or your participation in Nexbelt Rewards if we determine in our sole discretion that you have violated these Terms & Conditions, you have more than one (1) account, or that the use of your account is unauthorized, deceptive, fraudulent or otherwise unlawful.
Nexbelt may, in its sole discretion, suspend, cancel or combine accounts that appear to be duplicative. In the event that your participation in Nexbelt Rewards is terminated, then all accumulated points in your account become void.

Do my points have any cash value?

There are no membership fees associated with Nexbelt Rewards and the points accumulated under the program are promotional and have no cash value.

Where can I report a problem or give feedback?

Please use our Nexbelt Rewards contact email, rewards@nexbelt.com. Thank you.